Reviews

Customer Reviews

Overall rating: 4.7 / 5 from 3773 reviews.

Customer photo review of NEON

Light weight and comfortable

NEON

Customer photo review of Smart Light

Great product great experience great service

Smart Light

Customer photo review of NEON

I didn’t realize when I ordered the neon, but it didn’t have a front light. Well, it doesn’t, and I think at that price point it should have a front light. And it really turned me off that I made the mistake, and that a $200 bike helmet did not have a front light. I don’t wear it that much. I prefer my aura one blackbird a bit better because it’s got a front light.

NEON

Customer photo review of UNIT 1 Remote

I saw an ad for this helmet right after purchasing my first ebike and so far I LOVE IT!! I feel a lot safer having the lights on the helmet and be able to let cars know which direction I’m going w the directional feature and lastly crash detection that will let whoever I add on the app to be notified of I’m ever hit or in an accident. Definitely worth the money!!

UNIT 1 Remote

Customer video review of Helmet Visor

I thought it would cover my eyes at least as much as my regular cycling glasses do, to protect against dust and debris in the wind. But because they protrude so far out from the helmet, there's a very large gap between them and my face, letting wind and dust in. Also, that makes the view awkward because I can always see the bottom of the visor in my view. I'd rather keep wearing my regular glasses at this point without a way to adjust the distance, but unfortunately I'm past the return window.

Helmet Visor

Customer photo review of UNIT 1 Remote

The active turn signals on your helmet really help drivers see you and be aware of your intention to urn Great product!

UNIT 1 Remote

Customer photo review of AURA Mips

I don't like a mirror on ebike's handle bar. You said i couldn't put a mirror on your helmet ... you're wrong! The PidZoom Bike Helmet Mirror for Cycling- 360° Adjustable and Rotatable Safe Rearview Mirror is perfect for our Aura and Neon helmets!

AURA Mips

Customer photo review of AURA Mips

The first helmet saved a serious injury, thanks Unit1 for building a great helmet with the crash alert feature

AURA Mips

Customer photo review of AURA Mips

Thanks Unit1 for a great build on your crash alert helmet, I avoided a serious head injury, received the new helmet and looking forward to a safe ride :-)

AURA Mips

Customer photo review of AURA Mips

Love my first helmet. I feel safe, protected and visible wearing it.

AURA Mips

Customer photo review of Helmet Visor

Perfect combination of functionality, style, comfort, and convenience! I'm so happy that I invested in this eyewear 👓 😍

Helmet Visor

Customer photo review of Helmet Visor

Ich habe das Visier noch nicht benutzt daher kann ich auch noch nichts dazu sagen.

Helmet Visor

Customer video review of Helmet Visor

Riding down trail midday near Frisco CO

Helmet Visor

Customer photo review of AURA Mips

Rode bike trails across city streets from Dillon CO through Frisco CO up to Vail Pass along I-70

AURA Mips

Customer photo review of Helmet Visor

Love this thing! Really helps the contact lens’s not dry out.

Helmet Visor

Customer photo review of Helmet Visor

They do what they are supposed to do from dark to light I love them

Helmet Visor

Customer video review of UNIT 1 Remote

Love this remote and how it controls the helmet to indicate your intention whilst riding your bike! I’ll have to update with the install, but I love it so far!!

UNIT 1 Remote

Customer video review of AURA Mips

Love love love my helmet. I added a few crystals to make it more girly. I feel very safe with the quality of my helmet.

AURA Mips

Customer photo review of Smart Light

I’ve been really impressed with it. It’s bright, compact, and pairs seamlessly with my AURA helmet. The automatic brake detection is brilliant — it reacts quickly and makes me feel much more visible to traffic behind me, especially in low light. The build feels very durable and the battery life is excellent. It also looks great on the bike and doesn’t feel bulky at all. It’s a perfect companion to the AURA and the Remote — the whole system works together exactly as advertised. Really happy with the purchase and would highly recommend it. Thanks for another great product.

Smart Light

Customer photo review of UNIT 1 Remote

It's a small device but makes a huge difference. The turn signals are super intuitive to use while riding, and I love that I don't have to take my hands off the handlebars for too long. I gave it four stars because sometimes the lights on the helmet and rear smart light don't respond to the command to come on simultaneously as they should when the remote is pressed. For this reason, I have to power on the helmet individually. Build quality is solid and it mounts easily and stays secure, even on rougher roads. Battery life has been great so far as well. It really completes the whole AURA system and adds a lot to both safety and convenience. Very happy with it overall. Thanks again to the team for such a thoughtful product ecosystem.

UNIT 1 Remote

Customer photo review of AURA Mips

Best commuter helmet I’ve owned — Stingray is stunning in person. 5 ***** stars for the UNIT 1 Aura MIPS in Stingray — Size L, Ultimate Pack. I commute daily on my Fiido Air Ultra-Light Carbon Fiber E-Bike around the flat Cheltenham roads (10 mins each way) and wanted something that was actually visible to cars. No doubt, this helmet delivers. What stands out: • *Stingray colour:* Photos don’t do it justice. Pearlescent grey that flips silver/blue in sunlight. Matches my Fiido Air perfectly, premium finish. •*Safety:* MIPS, NTA-8776 e-bike certified, Virginia Tech 5-Star. Feels very solid and well-ventilated. • *Smart features:* 500+ lumen integrated front/rear lights, turn signals via Navigation Remote + Smart Lights, auto brake light. Drivers actually give you space now. Also lots of complements from other road users on how sleek and futuristic elegant the helmet looks. • *Ultimate Pack:* Remote on handlebars + a rear smart lights make the whole bike light up like indicators. No more hand signals in traffic. #futuristic • *Fit & battery:* Size L fits true, dial fit system is easy, 30hr battery, USB-C charging, crash alert SOS via app. Build quality and especially all extra modcons are step above my old Giro Ethos Mips Helmet. Delivery to UK was tracked and quick. If you commute on an e-bike, this is the helmet. Worth every penny.

AURA Mips

Customer photo review of Helmet Visor

The visor works fantastic. I will definitely be ordering the Adaptive visor for sunny conditions.

Helmet Visor

Customer photo review of Helmet Visor

Magnetic mount snaps on below helmet brim, adapts to lighr as advertised. Reduced wind and bugs in eyes.

Helmet Visor

Customer photo review of Smart Light Mount Pack

Repurposed the mounts intended for a clothing clip-on and the bike saddle to 2 rear bike racks using rubber bands. None of the available mounts were designed for rack mounting.

Smart Light Mount Pack

Customer video review of Smart Light

What a great company always there to help give you the best deal and to see that it goes smoothly all the way till the delivery. What more could I ask for thank you so much unit, love your products.

Smart Light

Customer photo review of AURA Mips

Purchased 2 helmets with remotes and visors. LOVE THEM! Only issue is that one helmet arrived without a working front light. Have submitted a request to review for a warranty claim. Other than that, we are really liking them! UPDATE: After contacting Unit 1 about the faulty light, we received a prompt response and a new, replacement helmet is on the way! Great products and great customer service! We look forward to many outstanding (and safe!) rides in our Unit 1 AURA helmets.

AURA Mips

Customer photo review of AURA Pad Set V2

Perfect replacement, thanks for great service!

AURA Pad Set V2

Customer photo review of Smart Light

Good safety features letting others know when you are going to turn and in what direction. I also feel safer with the brake light feature when I have to stop suddenly.

Smart Light

Customer photo review of Helmet Visor

Another great accessory to the helmet for those sunny days enabling your vision for better safety. With also can be attached to the helmet when not used at the time you start your ride and easy move when needed later.

Helmet Visor

Customer photo review of AURA Mips

Great helmet that fits perfectly with plenty of safety features. I feel more confident and comfortable wearing this helmet riding on whatever surfaces and no matter what the speed I choose safely to ride. The sun visor is a really good feature that is optional and still be available attached to the helmet for when you need it.

AURA Mips

Customer photo review of UNIT 1 Remote

Easy to install with good accessibility for safety letting others know what you are about to execute. Turns or emergencies.

UNIT 1 Remote

Customer video review of AURA Mips

Feels very comfortable ❤️

AURA Mips

Customer video review of Helmet Visor

My daily delivery moment with my Unit 1 ❤️❤️

Helmet Visor

Customer photo review of Helmet Visor

My wife and I became interested in biking recently after retirement and purchased a couple ebikes. while researching the ebikes we saw reviews on the Unit 1 Aura helmets! We were immediately impressed and placed an order for each of us. I connected my wife's helmet to her phone in only a few minutes, however mine would not cooperate!! I thought ohboy here we go! We will be trapped in a doom Loop of telephone AI. And initially that's what happened, to our surprise the AI was extremely interactive and helpful. However my helmet still would not connect no matter what we did! All of a sudden Ana (human) appeared in the email string and took over! The short version of the story is Unit 1 replaced my helmet within 3 days!! Ana was quick and decisive! Also Told me to keep the first helmet, and Ana said let her know how it goes with this one, AGAIN in about 2 or 3 minutes my second helmet was connected and ready to go!! So!! as it turns out our research was accurate because the quality construction, fit and finish and current sevice support was EXCELLENT!! WE LOVE Unit 1 and Ana As to the visors, of which we purchased the clear and tinted lenses, they are as advertised in everyway. Easy to attach and or store on the helmets. Thanks again Ana!!!

Helmet Visor

Customer photo review of AURA Mips

About month into my purchase, the front light of the helmet was not fully lit up; I contacted the warranty department and with their help we went over some troubleshooting sequences. They were unable to correct the issue. They issued me another helmet with their deepest apologies and inconvenience. I received the helmet within a week. Brand new with no problems. I am really happy with their products, but most of all their customer service. These products are not cheap (cheap materials). They are built with quality and safety is something I don’t want cut corners. I purchased the back pack and extra lights and accessories. I will probably be purchasing more lights. Thank you

AURA Mips

Customer photo review of NEON

⭐⭐⭐⭐⭐ Protected, Visible & Stylish- I Love My NEON Helmet! I absolutely love my UNIT 1 NEON Helmet! It gives me the perfect combination of protection, visibility, functionality, and style. I feel safer while riding without sacrificing the look I wanted in a helmet. One of my favorite features is the built-in signal lights on the back of the helmet. I was able to customize the light settings to my personal preference, which makes the helmet feel even more tailored to the way I ride. I also really appreciate the added safety feature that allows me to include an emergency contact through the QR code located on top of the helmet. It's one of those features you hope you never need, but I love knowing it's there. I did a lot of research before purchasing a helmet because safety and visibility were extremely important to me, and I am so grateful I found UNIT 1. It is a little pricey compared to some other helmets, but for me, the added safety features, technology, visibility, and overall functionality make it well worth the investment. When it comes to something designed to help protect me while I'm riding, those added features have real value. This helmet truly maximizes safety, visibility, and function while still being stylish. I couldn't be happier with my purchase. I feel both protected and stylish every time I ride! 🚴🏾‍♀️🩷✨

NEON

Customer photo review of Helmet Visor

⭐⭐⭐⭐⭐ Perfect Accessory for My UNIT 1 NEON Helmet! LOVE, LOVE, LOVE!!! I absolutely love my UNIT 1 helmet shades! They are the perfect accessory for my NEON helmet and a great value for the price. They’re incredibly easy to use... just snap them onto the helmet and they’re securely in place. When I don’t need them, I love that I can simply store them right on top of my helmet, so they’re always within reach. The shades provide great coverage on sunny rides while adding an extra touch of style to an already great-looking helmet. They’re convenient, functional, and easy to switch between wearing and storing while I’m out riding. I’ve enjoyed these shades so much that I’ve already ordered the adaptive shades! I’m looking forward to having even more versatility for different riding conditions... not just bright, sunny days. Definitely a 5-star accessory for my NEON helmet! 🚴🏾‍♀️🕶️✨

Helmet Visor

Customer photo review of Water Bottle

Design is nice and so it’s shape and color. Love the look. My opinion is, the Bottle is ok but it be nice if they make it with like a double lining or some type of insulation as cold liquids get warm extremely fast.

Water Bottle

Customer photo review of SPARKY Junior Smart Helmet

Wonderful helmet, light weight with cool lights. My kid use it for biking and ice skating!

SPARKY Junior Smart Helmet